FAQ

Every Flair piece is made to order in Pakistan after your order is confirmed. We produce against real orders rather than holding a large pre-made collection.

Please allow 5 to 7 working days for production and delivery within Pakistan.

Available sizes are shown on each product page. If you are unsure which size to choose, message us on WhatsApp and we will help.

International checkout is not live yet. We are finalizing shipping and payment setup before opening international orders.

The payment methods available for your order will be shown at checkout.

We will share tracking details once your order has been dispatched.

COD orders can be cancelled before confirmation. Once an order is confirmed and production begins, it can no longer be cancelled. Prepaid cancellations depend on payment and production status.

We do not accept change-of-mind returns. Size exchanges may be available, with return shipping paid by the customer. If you receive the wrong or a defective item, contact us within 7 days of delivery so we can arrange an eligible replacement or refund. See our Return & Exchange Policy for full details.

Yes, subject to our exchange conditions. Contact us within 7 days of delivery. Return shipping for a size exchange is paid by the customer.

Our support hours are 12pm to 8pm daily. Messages sent outside these hours will be answered when we are back online.

Email arshofficial909@gmail.com, message us on WhatsApp, or call +92 307 146 8107.